Warranties

ExpandMedia Products

Limited lifetime warranty
This warranty is in lieu of all other warranties, expressed or implied.

Expand International of America, Inc. (Expand) warranty offers customers confidence that they are considering a quality product, backed by a quality organization. Expand, extends a limited warranty to its products. The warranties described below are limited and do not apply to any non-Expand items that might be added to an Expand product.

Lifetime warranty
Expand International of America, Inc. warrants the structural components below for the lifetime against manufacturer’s defects in materials and workmanship.

Expand GrandFabric/Lightbox
Expand GrandFabric, Expand LightBox; Expand LightBox Portable

Retractables/Banners
Expand MediaScreen 1, Expand MediaScreen 2, Expand MediaScreen XL, Expand M2, Expand QuickScreen 3, Expand QuickScreen 1, Expand BannerStand

Expand Linkwall/ Pop-ups
Expand LinkWall, Expand MediaWall, Expand MediaWall XL, Expand 2000, Expand 2000 Tower

Counters/Boxes
Expand PodiumCase, Expand PodiumCase XL, Expand PodiumBox

Outdoor products
Expand GrandFabric Outdoor, Expand MediaScreen 2 Outdoor, Expand FlagStand 1, Expand FlagStand XL,

Other products
Expand MonitorStand XL

Consumables
Consumables and spare parts such as light bulbs, tape, screws and similar products are not covered by the warranty.

Above products will, at the sole discretion of Expand, be repaired or replaced. Freight and delivery time are subject to Expand International of America, Inc.’s Terms and Conditions of Sales.


The conditions of the warranties are:

(1) the Expand products shall have been subject to only normal use and service and shall not have been misused, neglected, altered, improperly set up or otherwise damaged; and

(2) there shall be no evidence of tampering or deliberate misuse or destruction.

Defects to Expand products will be determined solely by Expand and not by any representative, distributor or dealer of, or for the company. Upon determination of a defect, Expand’s sole obligation will be to repair or replace the defective part.

Any claim against Expand for defects in materials or workmanship must be in writing. Expand must authorize the return of any alleged or defective part before it is returned. Returns will not be accepted without written consent and instructions from Expand.

Expand reserves the right to substitute, discontinue, alter or modify any product or part thereof, at any time without prior notice. In such cases Expand may, at its sole discretion, substitute the warranted product.

No Expand representative, distributor or reseller is authorized to assume for Expand any other obligations or liabilities in connection with the product or alter the terms of this warranty in any way.

Expand shall not be liable for damages, including special, incidental or consequential damages arising out of or in connection with the performance of Expand products or its use by the owner.

Revue date 2019-10-21